hicking-building

Delivery Lockers are Available to Use

Tue, 09 Dec 2025 17:22:22 GMT

The delivery lockers installed in the archway leading to Queens Road are now avaialbe to use by Residents.

To use the lockers you will need to specify that you want your online purchase delivering to the lockers. To do this specify your delivery address as:

Delivery Lockers

Flat [Your Flat Number] Block [Your Block Number]

The Hicking Building

Queens Road

Nottingham

[Your Post Code]

Your delivery driver will need your mobile telephone to drop the package off at the lockers. The delivery driver wil enter your telephone number, select a locker and place your package within the locker. You will then receive a text message that will contain your unique pin code. Enter this code into the locker's control panel and the locker containing your parcel will open.

Most online platforms provide your telehone number to their delivery drivers to assist with deliveries. To be sure we suggest providing your telephone number within the delivery instructions.

You must collect your package within 72 hours. You will receive automatic reminders if your package is uncollected after 24 hours. After 72 hours your package will be removed by the site team and placed in the post area of your block.

If a locker suitable for your package is not available, your delivery driver should place the package within the post area of your block.

There are three sizes of lockers and the dimensions are:

- Small - Height 17cm, Width 40cm, Width 407cm

- Medium - Height 26cm, Width 40cm, Width 407cm

- Large - Height 53cm, Width 40cm, Width 407cm

The management company or the building's managing partner do not accept any responsibility for your parcel.

The lockers are provided for free of charge for a limited period.

Delivery Lockers

Fri, 28 Nov 2025 08:05:14 GMT

We have installed Smart Lockers at the Building which are dedicated to the residents of the Hicking Building so that deliveries can be stored securely and conveniently collected.

We are currently testing the implementation of the lockers with the aim of deploying the solution to residents WC 1st December 2025.

We will be installing signage around the building to assist couriers in locating and using the lockers. Additional communications will be issued after the 1st December.

Access Control Update

Fri, 28 Nov 2025 08:03:24 GMT

We have reconfigured the access control system to provide temporary security after the failure of the fob controlled access system. Please read here for details of how access is managed until a new system is installed.

Weekly Fire Alarm Testing

Thu, 25 Jul 2024 20:55:34 GMT

Every Tuesday 10am-11am

New sounders have been installed in communal areas following on from advice detailed in the latest Fire Risk Assessment.

Testing of all fire safety equipment will take place on Tuesday's between 10am and 11am.

Upon testing, an audible sound will be heard and will last for no more than 60 seconds, you do not need to take any action during the weekly testing.

Action should be taken if the alarm sounds for a longer period. You SHOULD contact the Management Team if there are no signs of fire and you MUST contact the Fire Service is you suspect a fire.

We continue to work on improving fire safety at The Hicking Building and will provide further updates when additional improvements have been implemented.

2024 AGM

Tue, 04 Jun 2024 16:30:19 GMT

AGM 2024

The 2024 AGM link can be found here

Block 2 Lift Back in Service

Thu, 16 May 2024 16:13:34 GMT

Lift in Service

Further to our last lift update on 23 April 2024, I am pleased to advise that the lift is now back in service and is fully functional.

The new door gear and a new electrical component that controls the lift have been fitted and tested.

We will of course monitor the lift in the coming days and weeks to ensure any potential issues that may arise from a lift being out of service for a lengthy period, are addressed.

Finally, I would like to offer our apologies and sincere thanks for your patience during this time, I understand this has caused you considerable inconvenience, but I want to reassure you, it was an important, and major upgrade that will extend the service life of the lift.

Building Safety

Thu, 04 Apr 2024 12:59:43 GMT

The Building Act 2022

The Building Safety Act 2022 has brought in changes to the way in which high rise buildings in Engalnd & Wales are managed in respect of Fire Safety. Some of these changes are fundamental and require the implementation of new working practices and systems which the management team are working on.

We have noticed that there have been some misunderstandings around the impact of the changes created by the Building Safety Act 2022 which have been published on social media. The Health & Safety Executive have produced a significant amount of materials to help both property professionals, owners and residents understand these changes.

Below is a webinar that was published by the HSE which we think is very helpful in understanding one of the main changes, which is the Building Safety Case and would encourage all owners and residents to review. The webinar does have timed chapters to help you review the parts that are most relevant.

If you have any questions regarding the implentation of the Building Safety Act 2022 or regarding the management of the Hicking Building, please contact us.

Lift Maintenance

management@hickingbuilding.co.uk (Management Team) — Thu, 29 Feb 2024 12:38:11 GMT

Since acquring the management responsibilities we have had to attend to a significant number of lift breakdowns. Some of these breakdowns are due to the age of the lifts along with general wear and tear. However, the majority of breakdowns have been caused by the transporting of large items such as furniture. We do not want to prevent reisdents from using the lifts to transport large items as doing so using just the stairs is dangerous and inconvenient. Therefore, we would like to share our plans on improving the lifts to make them more robust.

All blocks apart from Block 4 have two lifts. We have ensured that there is at least one lift in operation in each block and will continue with this approach while dealing with upgrades and repairs as a way of minimising disruption and inconvenience.

Condition Survey

Due to the age of the lifts we commissioned a condition report on each lift in August 2022. The results of these reports was that the lifts were generally in a good condition. Minor repairs were identified to several lifts which were commissioned immediately.

Long Term Improvements

The doors to the lifts are controlled by a series of cogs and rubber belts. These are easily disturbed if the lift doors receive an impact or are propped open for a significant period of time. This will cause the doors to become misaligned resulting in the lift shutting down.

We have sourced a method of replacing this mechanism with a more robust system made from metal cogs and chains which we hope will aleviate this problem and make the lift doors more robust. This is a bespoke solution with parts being manufactured specifically for this.

We are trialling this on one lift initially to establish its effectiveness. Providing this is successful we will look to roll out to one lift per block this year and the remaining next year. We will undertake these upgrades when a lift is in need of repair.

The lift being trialled is the lift in Block 2 which is currently out of service due to a broken door mechanism. It is anticipated to be installed within the next 3-4 weeks.

CCTV

In addition to the above improvements we will be installing CCTV in the lift lobby areas so that we can establish the cause of a failure when there is a breakdown. Any instances of mis-use or malicious damage will be dealt with appropriately.

Window Cleaning

Thu, 28 Sep 2023 13:44:36 GMT

We have arranged for all the external windows at the Hicking Building to be cleaned. This work will take place between 14 ^th and 17 ^th October.

The windows will be cleaned by reach and wash pole system. Windows to balconies that cannot be reached using this system will be cleaned by hand subject to access. Our contractor will attempt to gain access on the 17 ^th October to any flat on either the 4 ^th or 5 ^th floor. If your flat is on the 4 ^th or 5 ^th floor please arrange for someone to be home on the 17 ^th to provide access.

As we understand it, the majority of the windows to the building have not been cleaned for an extremely long time and suffer from a significant build up of dirt. Our contractor has advised that it may take several visits to remove this build up in some cases. It is our intention to have the windows cleaned on regular basis and therefore appreciate your patience if the build of dirt is not removed entirely on this visit.

Please can you make sure that windows remain closed during the course of the work. Windows left open may not be cleaned to prevent water ingress into the flat.

Communal Area Lighting

Mon, 07 Aug 2023 14:56:34 GMT

The project to replace the communal area lighting has begun today.

This project will replace all the communal area ceiling lights with modern LED motion sensored lights with the aim to improve the lighting across the blocks and reduce the overall energy consumption. This will also resolve the historical issue of insufficient emergency lighting.

The electricians will be onsite for several weeks while this project is completed. There may be some minor inconvenience to residents while the work is completed. The electricians will try and keep any disruption to a minimum and make sure each corridor is clear at the end of each day.

Work will be completed to areas in order depending on their level of lighting so that the worst areas are addressed first.

We apologise for any inconvenience.

EWS1 - Revised Certificate Issue

management@hickingbuilding.co.uk (Management Team) — Mon, 23 Jan 2023 08:29:39 GMT

The EWS1 certificates have been reissued following the completion of the remedial work. These can be downloaed from here .

Director Update

Wed, 16 Nov 2022 06:36:49 GMT

The latest update from the directors of the Hicking Building RTM Company

Hicking Building Update – November 2022

Dear Leaseholders and Tenants,

Here is an update on the work we have been doing in the last few months.

EWS1 and remedial works

As you will know from our previous updates, we have been able to secure EWS1 certificates on all blocks with a minimum A3 rating. The works which were identified as mandatory to obtain a certificate with a better EWS1 rating have now been completed and we are arranging for a reassessment to take place. We hope to receive a new EWS1 certificate shortly. In the meantime, we are also pursuing suggested remedial works with a small number of other affected owners to address further areas for improvement.

Maintenance

We now have a full-time cleaner (Ali) for the building. We have personally noticed how the general level of cleanliness has improved, including the car park. This ensures cost-efficiency compared with contracting an external company and has freed up Jay’s time to focus on necessary maintenance. This has recently included installing additional CCTV cameras in the car park to improve security and oversight of who has access to the building.

A thorough programme of carpet cleaning has been completed throughout all communal areas. All entrance lobbies and lower ground lift lobbies have also been re-painted and a further programme of décor maintenance continues. The improvement in décor and cleanliness has significantly improved the appearance of the communal areas already.

New website

We are developing a website which we hope will become a hub for maintenance issues and building information. It already offers news and a means by which leaseholders can keep abreast of new information. You can also use it to log maintenance issues (in addition to the existing hotline and email address) and configure your car park access. Please do take a look at the site which we hope will evolve in the coming months with additional features and information: https://www.hickingbuilding.co.uk

Investigation into previous conduct and service charge funds

Since our last correspondence the previous managing agent, Stoneyard (NTTM) Ltd, has entered liquidation. The good news here is that creditors were able to see that independent administrators were appointed to investigate the affairs of the company and conduct of its directors. We hope that this will enable greater disclosure of documentation and historical records.

The RTM Company have also successfully instigated a claim at Nottingham County Court against Stoneyard and related parties in an attempt to require them to surrender the documentation they hold on trust for the RTM. The hope is that this will shed further light on where our funds are.

Building management

The RTM Company is continuing to self-manage the building with support from New Estates Management. We intend to launch a formal process in 2023 to determine the future management of the building—in consultation with all leaseholders.

Blue Property Management appear to have accepted our termination.

Maintenance hotline

The contact number for building maintenance issues and emergencies (from service charge queries to leaks and maintenance issues) remains:

0115 704 4949

For non-urgent issues or to send photos etc. you can email the team at: management@hickingbuilding.co.uk

Meter readings

For meter readings only, the Hickingmeterreadings@gmail.com address continues to work.

Service charge payments

As previously advised, any future service charge payments should be made to the details on your latest invoice.

Looking Forward

We are still working to tackle many issues, such as all the bills Stoneyard had left unpaid, including significant electricity bills! We are happy to report that we now have open dialogue with many of these companies in an attempt to manage the situation. Generally, the state of our finances, whilst tight, should enable us to reach the end of the year.

Thank you for your continued understanding whilst we pursue our target of returning the Hicking Building to the condition and responsive management style it so well deserves.

If you are not already a member of the Leaseholders Facebook group at https://www.facebook.com/groups/440289294340259 we would urge you to join in the conversation.

The new board of directors of The Hicking Building RTM Company Ltd
Nigel Brunskill, Julian Mills, Marco Pino, Christopher Sharp, David Thomas

Lower Level Car Park

management@hickingbuilding.co.uk (Management Team) — Fri, 28 Oct 2022 14:31:30 GMT

The access control to the lower level car park has changed. The old 'cliker fobs' will no longer work and access is granted by registration on the GSM (mobile interface). This is part of the ongoing improvement to the building and its services.

Users of the lower car park must be registered on the system. Once registered a user can access by calling the telephone number associated with the gate. This will be provided to a user upon successful registration.

Users can register for the car park by clicking here . More details on the car parking policy can be found here .

The roller shutter is currently in the open position. The shutter will closed at 5pm on Friday the 4th November. Users must be resgistered by this time to gain entry to the car park.

The method of exiting the car park has also changed. The roller shutter will now open automatically once a vehicle is apporximately two meters from the roller shutter. There is also a push button located next to the roller shutter.

Please review the Frequently Asked Questions page or review the Car Parking Policy for futher information. If you questions are not answered there please contact the Management Team.