Tenant Documents
Why do we require documents?
The Management Team are not informed by Landlords or Letting Agents of the identity of their Tenants. For security we must verify that a tenant has the genuine right to access the building.
What documents do I need to provide?
We need to see a utility bill dated within 3 months of your request or council tax statement for the current tax period.
If you have recently moved in and do not have the above then a copy of the tenancy agreement will be sufficient.
What will you do with my documents?
We will only use the document to verify that a person is an occupant of the building. We do not use any documents for any other purpose.
How long will you hold my documents?
Documents are automatically deleted 90 days of the request being processed.
How will the documents be stored?
Documents are stored on a secure cloud sever through the Microsoft Azure service. Only those with security credentials can access the documents while stored.
What if I do not want to provide documents?
If you do not want to provide docuemtns then please refer to your Landlord or Letting Agent. We do not require documents when a request comes from the Landord or Letting Agent as they will already be authorised.